Hacked Website Repair
Your website is constantly under attack from people and automated software looking to exploit it for either malicious reasons or commercial gain. That's a worrying statement right? But if you look at the website traffic of any public website you will see a constant stream of attempts to gain entry or compromise it. Even more worrying is that once a hacker gains access to your website they will in most cases hide their tracks, so you won't even know it's happened until it's too late. The three top reasons a hacker has for compromising your website are malware delivery, sending bulk spam emails and data theft. All of these activities can get your domain listed in blacklists which may block your website, block emails from your domain name or get your website shut down by your hosting company. They can also lead to the a great deal or embarrassment and loss of confidence with your customers.
Many websites are now built with third-party content management systems such as the ever popular Wordpress. Wordpress is a great system for building and managing your website but it needs constant patching to keep it up-to-date with any security risks. And if there's a security hole of any kind in the core Wordpress software it is very quickly exploited across the web. Any plug-ins you add to Wordpress also need patching as they pose the same security risk. Any flaw in any widely used software will quickly be exploited by hackers. Many of the infected or compromised websites we are asked to repair have been left unpatched for many months or even years.
Help my website has been hacked!
If you suspect your website has been hacked don't panic, we can help. We have a systematic method of dealing with an infected website and in most cases we can have it cleaned and up and running again within an hour. We will ask you for your FTP login details, your Wordpress admin account login (if applicable) and your hosting account cPanel login if you have one. Don't worry if you don't have all these details to hand, the most important thing is the FTP login as this gives us access to the files behind your website. Your hosting company will be able to provide you with these. We will back up your files and database, clean up any infected files, repair any damage the hacker the hacker did, update and secure your software, install a firewall if necessary and make sure your site is running well.
Call us on 020 8654 9797 if your website has been hacked.